You keep running into the LTE: ESM-0 EMM-19 error message on your Android phone? Then it’s highly likely that you have yet to pay for your Sprint service and the best solution is to take care of the bill. However, if you have canceled the service but the error message still troubles you on occasions, you should restart the device, disable mobile data, make use of Airplane Mode, remove and reinsert the SIM card,… Continue reading to learn what must be done to dismiss the error for good.

What Must Be Done

Take Care Of The Bill

If Sprint is your current service provider, it’s strongly recommended that you call Sprint customer service. In the case that the operator says that you have yet to pay the bill, send out the payment at once. The error message should vanish as soon as your payment is recorded. Of course, if you no longer use Sprint service, feel free to ask the operator to cancel your service subscription. 

Restart The Device

  • Step 1: Press and hold the Power button then tap Power Off. 
  • Step 2: Remove the phone battery, wait for a minute and put it back in.
  • Step 3: Press and hold the Power button then let go the moment the device vibrates.


  • Step 1: Press Power and Volume Down buttons at the same time and hold them for about 15 seconds. 
  • Step 2: The moment the screen turns black, release the buttons and wait.
  • Step 3: When the screen comes back on, witness the result. 

Turn Off Mobile Data

  • Step 1: On the home screen, swipe down from top to bottom twice to reveal quick-access buttons. 
  • Step 2: Tap the Mobile data icon once to disable it. If Mobile data is disabled, its icon should be greyed out. 
  • Step 3: See how things turn out. 

Make Use Of The Airplane Mode

  • Step 1: On the home screen, swipe down from top to bottom twice to reveal quick-access buttons. 
  • Step 2: Tap the Airplane Mode icon once to enable it. 
  • Step 3: Determine whether the issue persists. Keep in mind that you could still enable Wi-Fi while Airplane Mode is on to connect to the Internet.

Remove And Reinsert The SIM Card 

  • Step 1: Turn off your phone.
  • Step 2: Locate the SIM tray on your phone then remove and reinsert the SIM card.
  • Step 3: Turn on your phone. 

Is Sprint A Good Service Provider?

Sprint Corporation was a telecommunications company that merged with T-Mobile US in 2020. Its service included wireless voice, messaging, and many services via its subsidiaries under Boost Mobile and Open Mobile brands and wholesale access to its wireless networks to mobile network virtual operators. 

What Is The Meaning Of LTE?

LTE is short for Long Term Evolution and it often refers to 4G LTE. That is a standard wireless data transmission that you can utilize to access the Internet and download data much faster than the old technology. 

How To Share A Mobile Connection Through Hotspot On Android?

  • Step 1: On the main device, swipe down from top to bottom twice and tap Hotspot to enable it. If you don’t see Hotspot, tap Edit at the bottom left and drag Hotspot into Quick Settings.
  • Step 2: On other devices, go to Settings > Connection > Wi-Fi.
  • Step 3: Connect to the hotspot, enter password and hit Connect. 

Note: You can remove the Hotspot password for ease of convenience: 

  • Step 1: Swipe down from the top of the screen twice
  • Step 2: Press and hold the Hotspot button. 
  • Step 3: Under the Security section, Hit None. 

Leave a Comment