SOLVED! Xbox One Controller Not Connecting To PC Bluetooth

While quite a few people like playing games on computers, it’s not uncommon for PC gamers to favor Xbox One controllers over keyboard and mouse. Usually, it won’t take much time and effort to configure Xbox One controllers for Windows computers. However, it’s worth pointing out that a number of issues may complicate the setup of controllers. Take a look at this article if you want to learn more about Xbox One controller not connecting to PC Bluetooth. 

Xbox One Controller Won’t Connect To PC Bluetooth: Wh


All in all, processes on your PC only proceed smoothly if the operating system is up-to-date. If your PC runs on an obsolete version of Windows, the performance of features including Bluetooth would suffer.


In case you don’t know, the Xbox One controller can only be paired with one device at a time. If your controller is already paired with another device, there is no way to pair it with your PC. Furthermore, it is possible to connect multiple controllers to the PC via Bluetooth but the risk of conflict is ever-present. That means if the Xbox One controller comes into conflict with other Bluetooth devices, it won’t work.


Sometimes, the root cause may not lie with the Xbox controller but with your PC’s Bluetooth. One way to test that theory is to connect other Bluetooth devices to your PC and see how things turn out.


If there is nothing out of the ordinary, it’s highly likely that the Bluetooth card of your controller is responsible for everything.

How To Address The Issue

Run Hardware And Devices Troubleshooter

Xbox One controller not connecting to PC Bluetooth is an issue that involves hardware so it’s wise to give the Hardware and Devices Troubleshooter a go.

  • Step 1: Press Windows + R, type cmd and press Enter to open Command Prompt.
  • Step 2: Type msdt.exe -id DeviceDiagnostic in Command Prompt then press Enter
  • Step 3: In the Hardware and Devices Troubleshooter window, hit Run and allow the troubleshooter to run all the way.

Run Bluetooth Troubleshooter

If the Hardware and Devices Troubleshooter cannot tackle the problem, the next thing to use is Bluetooth troubleshooter. Since the issue is related to Bluetooth connection, the Bluetooth troubleshooter could work wonders.

Windows 10

  • Step 1: Open Settings from the Start Menu.
  • Step 2: Go to “Settings > Update & Security > Troubleshoot.”
  • Step 3: Click “Additional Troubleshooters” on the right side.
  • Step 4: Select Bluetooth and choose Run the troubleshooter

Windows 11

  • Step 1: Open Windows 11 Settings.
  • Step 2: Go to “System > Troubleshoot > Other troubleshooters.”
  • Step 3: Hit the Run button next to Bluetooth.

Think About Device Association Service

Device Association Service is a service that enables the pairing between PC and wired/wireless devices. Thus, once it comes to Xbox One controller not connecting to PC Bluetooth, you should check out Device Association Service.

  • Step 1: Go to Search bar, type Services and press Enter. Alternatively, you can open Run, type services.msc and click OK.
  • Step 2: Locate Device Association Service, right-click it and pick Properties.
  • Step 3: If the status says “Stopped”, hit “Start”. Also, you should use the opportunity to change Startup Type to Automatic.

Remove And Re-Add The Controller

Windows 10
Open Settings and then “Devices > Bluetooth & Other Devices”. Locate the Xbox controller and remove it.

Windows 11
Open Settings and then “Bluetooth & Devices”. Click on the three vertical dots on the top right of the Xbox controller and remove the device.

Next, you need to remove the driver as well. To do so, go through the step down below:

  • Step 1: Open Device Manager via Search bar or by right-clicking Start Menu > Device Manager.
  • Step 2: Expand Human Interface Devices.
  • Step 3: Right-click the HID-compliant game controller and select Uninstall device. If you cannot see it, click View then hit Show hidden devices.

That is going to remove the controller as well as its driver from the PC completely. Now add the controller back again in Windows Settings.

Update Bluetooth Driver

If you still have trouble connecting controllers to your PC, it is time to dedicate your attention to the Bluetooth driver. Open the Optional Updates in Windows Settings, check for updates for your Bluetooth driver and install available updates.

How Do I Connect My Xbox Controller To My PC Via Bluetooth?

Right-click the Bluetooth icon in your system tray. Click Add a Bluetooth Device > Add Bluetooth or other Device> Bluetooth > Xbox Wireless Controller. Wait until the Guide button is white, and the Bluetooth menu says the controller is connected.

Why Won’t My Xbox One Controller Connect Through Bluetooth?

If your Xbox One controller is not connecting to your computer through Bluetooth, make sure that Bluetooth is turned on and the Airplane mode is turned off. Furthermore, toggle the Bluetooth switch off and on again. Lastly, check out the battery of your controller. Proceed to pull the batteries from your controller and put them back in.

How Can I Tell If My Controller Supports Bluetooth?

On Bluetooth-supported controllers, the plastic around the Xbox button is part of the face of the controller. On controllers without Bluetooth, the plastic around the Xbox button is part of the top, where the bumpers are.

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