Why Won’t My Phone Play Music Through Headphones?

Has your headphone stopped working on your phone? Or was the headphone worked before it halted? You are probably guessing where the fault is coming from.

Well, there are many reasons your headphone may have stopped working. Check out some s below and try their solution.

Phone Headphone Jack is Not working

Did you check? Your headphone jack may have accumulated a lot of dust too. This may be the reason the headphone cannot connect to your device properly.

If the headphone jack is spoilt completely, then send it to the phone service provider for repairs.

However, to clean the dust in your headphone jack. Look inside your headphone jack and use a needle to pull the specks of dirt out. If a dusty headphone jack is the reason it’s not working your problem, it should be solved by now.

Audio Settings Preventing Headphone from working

Your audio volume may have been turned down by default or mistakenly without even noticing. Sometimes, a low volume is the reason your headphone is not working. Follow the steps below to fix this.

  • Step 1: Go to the “Settings” app on your phone.
  • Step 2: Tap “Sounds”
  • Step 3: Click on “Vibration”


  • Step 4: Tap on volume to make sure your sound settings are turned on.

The steps above may differ depending on your phone type. But if audio settings are at fault here. This solution will fix it.

Bluetooth Connection Not Working

You may have paired your phone with a wireless device. This may have turned off your headphones.

To fix this, turn your Bluetooth off and try the headphones again. If the problem persists, unpair all paired devices.

The problem should be fixed by now. But if it doesn’t, there are other solutions you can try.

Other Solutions You Can Try

  • Pull the headphones in and out several times. Keep wiggling and testing it. Make sure your phone is playing music at that moment.
  • To determine if the problem is from your phone. Get a quality headphone to test it with. Or you can try this headphone with another phone.
  • Restart your phone. Power it off and then on it again to do this.
  • Resetting your device to factory default can help. If the problem is software related.
  • If the problem persists even after trying all the solutions above. Take the phone back to the manufacturer for a replacement. Or to your phone service provider for repairs.

Where music still plays out loud with headphones in. You should replace the headphone jack. Your phone model will lead you to a compatible headphone jack.

If you are using windows, however, here is how to fix this

How To Make Music Play In Headphones Only, On Windows

  • Step 1: Click on “Start”
  • Step 2: Go to “Control panel” and select “Hardware and Sounds”
  • Step 3: Click on “Sound”. A menu will open with all the sound devices listed in it.
  • Step 4: Disable the speaker. This can be done by right-clicking on the speaker icon. Then select a disable option.

The steps above should solve your problem easily. Hearing sound only in one ear even after twisting the plug. This requires you to fix the headphone. Ensure that the problem is from the headphones and not the device before you do this.

How To Fix Headphones

Follow the steps below, carefully. You only need a soldering iron, screwdriver, scissors, and a sharp object to do so.

  • Step 1: Cut the cable an inch away from the plug.
  • Step 2: Use a sharp object to remove an inch of the wire’s outer jacket.
  • Step 3: You will see 3 wires. One for the left ear, the other for the right, and the last, a ground.
  • Step 4: Separate the wires by color. If they are wrapped around each other.
  • Step 5: Use a sharp object to remove an inch of the rubber insulation. Please note that not all headphones wires are covered with a rubber insulator.
  • Step 6: Turn on your soldering iron and ensure it is fully hot.
  • Step 7: Solder the tip of each wire. If you have two ground wires, twist their ends together before you solder.
  • Step 8: Unscrew the casing from the plug. Slip it on the wire.
  • Step 9: Slip the tinned wires into the holes on the plug. Solder them in place and wait for it to cool for 10 seconds.
  • Step 10: Screw the casing once the solder is cooled. You can now test the headphone.


It is important to know where the fault is coming from before trying any of the solutions above. This will help you save time and tackle the problem easily. Also, make sure you know the source of your problem to choose a good solution.






About Matthew C Alston

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