SOLVED! - Note 4 Won’t Update 

If your Note 4 won’t update and you keep seeing the message “Software update unsuccessful”, it’s possible that the cache partition is at fault. To get the device to update, you should consider wiping the cache partition. Other solutions include making use of Samsung Smart Switch, performing a factory reset, flashing firmware via Odin, etc. Continue reading to be able to update your Samsung phone and get the most out of it. 

Note 4 Not Updating: Solutions

Wipe The Cache Partition 

  • Step 1: Press and hold the Power button then hit Power off to shut down the device.
  • Step 2: Press and hold Power, Volume Up and Home buttons at the same time then let them as soon as the device vibrates. 
  • Step 3: In Recovery Mode, use Volume Up/Down buttons to navigate to wipe cache partition then press the Power button to select. 
  • Step 4: Choose Yes, navigate to Reboot system now and press the Power button. 
  • Step 5: When the screen comes back on, update your phone one more time and see how things turn out. 

Perform A Factory Reset 

  • Step 1: Press and hold the Power button then hit Power off to shut down the device.
  • Step 2: Press and hold Power, Volume Up and Home buttons at the same time then let them as soon as the device vibrates. 
  • Step 3: In Recovery Mode, use Volume Up/Down buttons to navigate to wipe data/factory reset then press the Power button to select. 
  • Step 4: Choose Yes, navigate to Reboot system now and press the Power button. 
  • Step 5: Proceed to update your phone again then determine whether the issue persists.

Note: Before performing a factory reset, you should back up the device. By doing so, you could avoid losing important data. 

Make Use Of Samsung Smart Switch 

  • Step 1: On your phone, open Google Play Store, search for Samsung Smart Switch Mobile and install it. On your computer, launch the web browser, visit Samsung website, search for Samsung Smart Switch and install it. 
  • Step 2: Connect your phone to your computer using a USB cable then open Samsung Smart Switch on your computer. 
  • Step 3: If an available update, Smart Switch should recommend you to update/provide you the options to update. Click Update and follow on-screen instructions to download update files.
  • Step 4: After the download finishes, pick OK to initiate the update. 

Note: Your phone might turn on and off a few times during the update but there is no need to worry. Over the course of the update, see to it that the connection between your phone and computer remains secured.  

Flash Firmware Via Odin

  • Step 1: On your computer, launch the web browser, search for the firmware of Samsung Note 4 and download it. Remember to extract the .ZIP file. 
  • Step 2: Search for Samsung USB Driver, download the setup file, right-click it and pick Run as Administrator. Follow on-screen instructions to install Samsung USB Driver.
  • Step 3: Search for the latest version of Odin, download it, extract the .ZIP file and double-click Odin3.exe.
  • Step 4: On your phone, press and hold the Power button then hit Power off to shut down the device. Next, press and hold Power, Volume Down and Home buttons to boot into Download Mode. Press the Volume Up button to continue
  • Step 5: Connect your phone to your computer using a USB cable. If the connection is a success, Odin is going to display the message “Added!”. 
  • Step 6: On Odin, click AP, navigate to the location where you save your extracted firmware, pick the file and hit OK. 
  • Step 7: The moment the checkbox next to AP on Odin is checked, hit Start. The only thing left to do is to allow the flashing to run from start to finish. 

FAQs

How do I set the PIN code for my Samsung Note 4? 

  • Step 1: Tap Apps on the Home screen, select Settings and choose Lock Screen.
  • Step 2: Click Screen Lock, pick PIN and enter your PIN. The PIN must be at least 4 digits long.
  • Step 3: Press Continue, re-enter your PIN again and tap OK. 

Is there a way to limit my data usage on Samsung Note 4? 

  • Step 1: Swipe down to reveal Notification Panel, select the gear icon to open Settings and choose Data usage under Wireless and Networks. 
  • Step 2: Press Limit mobile data usage to enable it and tap OK in the Data usage limit popup. 
  • Step 3: Select Alert me about data usage then choose OK in the Data usage alert popup. 
  • Step 4: Drag the black bar around to set the mobile data warning and the orange bar to set the data usage limit. 

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