SOLVED! - Moto G5 Plus Won’t Charge

All in all, if your Moto G5 Plus won’t charge, there is a good chance the connection between the device and the power supply is not secured. For good measure, you should take a look at the charger as well as its cable. Depending on the situation, you could also restart the device, replace the battery, contact customer service and so on. Continue reading to be able to take care of the issue and get the most out of your Moto G5 Plus. 

What Might Have Gone Wrong 

Generally speaking, the recharge of Moto G5 Plus is a straightforward affair that involves little time and effort. Still, in the case that your Moto G5 Plus won’t charge, it’s strongly recommended that you keep in mind these suspects:

  • Connection.
  • Bugs.
  • Battery.

A Few Fixes 

Check Out The Charger And Cable

In the beginning, you should look for signs of damages on both the charger and its cable. Feel free to pick up replacements if you believe your charger/cable to be damaged beyond use. In the case that there is nothing out of the ordinary, proceed to connect the charger and its cable to your Moto G5 Plus and the power supply. Everything must fit snugly so the power could flow smoothly from the power supply into the device. 

Note: It’s important to point out that the power supply may be the root of the problem on occasions. Thus, if you struggle to charge your Moto G5 Plus even though your recharge setup is solid, you should consider switching to another power supply. 


It’s not uncommon for Moto G5 Plus to bug out all of a sudden which messes up processes such as recharges. On the bright side, there is no need to do much to get rid of bugs on Moto G5 Plus. All you have to do is to restart the device by pressing and holding the Power button for 10 – 20 seconds. After you finish, charge your phone one more time and determine whether the issue persists.

Replace The Battery 

You have been using your Moto G5 Plus for a long time? Then it’s highly likely that battery of the device is due for replacement. Old batteries tend to experience many issues in use and not receiving charge is a prime example. As a precaution, you should steer clear of unknown suppliers while looking for replacement batteries to avoid problems down the line. 

Contact Motorola Service Center 

If none of the above works, there is a good chance that internal components of your Moto G5 Plus have sustained damages. Regarding damaged components, your best bet is to contact customer service and send in the device for repair. If the scale of the damage is small and the device is still under warranty, let the employees carry out the repair. On the other hand, if the device is damaged extensively and its warranty is no longer valid, consider getting a new phone. 

How Do I Calibrate My Motorola Phone Battery?

  • Step 1: Press and hold the Power button to restart the device.
  • Step 2: Proceed to connect the device to the charger. 
  • Step 3: Charge the device to 100%. The moment the battery level reaches 100%, instead of disconnecting the device, leave it on the charger for at least one more hour. Assuming that things proceed smoothly, the battery should be calibrated at the end of the process. 

Where Could I Get Moto G5s Plus Battery?

Nowadays, you would be able to get replacement batteries for Moto G5s from a lot of places. However, if you care about quality, stick to Motorola service centers. Most of the centers provide on-site battery replacement which saves customers many hassles. Furthermore, the centers offer a same-day phone repair service and a 7-day money-back guarantee. Since Motorola uses genuine authentic components for smartphone repair, you have nothing to worry about. 


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