FIXED: Why Does My Phone Keep Kicking Me Off the Internet

The internet is why you can read this article from wherever in the world and whatever device you are reading from. The internet is simply an interconnection of computer networks globally. The advent of the internet has eased access to information, especially digital information via the World Wide Web (WWW). Worthy of mention is also the versatile means of communication through social media, e-mail, audio, and video communications, e.t.c. The high point of the internet so far would be the launch of e-commerce with sales and services delivered by individuals and organizations via the internet.

Users can access the internet with the help of Internet Service Providers. However, in recent times, due to the widespread use of mobile broadband and Wi-Fi, connecting to the internet can now be wireless.

In July 2020, it was reported that at least half of the world’s population – 4.57 billion people, which translates to 59% of the global population – have access to the internet. More interestingly, most users are mobile phone users, with about 91% accruing to the percentage of active internet connectors.

Why is My Phone Kicking Me Off the Internet?

It can be frustrating when you are connected to the internet and carrying out specific actions such as sending out a post, updating your operating system, applications in the middle of a download. How about submitting an online application or an article on a website with the deadline looming, and your phone keeps you off the internet? These and many more can be the frustrating experiences of users.

There are many reasons, each one different as to why your mobile phone would keep losing connection to the internet. However, it is essential to note that your phone’s Wi-Fi feature tests the quality of the internet connection while connecting to a Wi-Fi. If the internet quality is low, your phone’s Wi-Fi will continue to disconnect while searching for the internet with high quality. The Wi-Fi can carry this attempt out multiple times. Also, you should note that you may be connected to your mobile data. If your Wi-Fi is on and you happen to be in a public place, your phone’s Wi-Fi feature would automatically attempt to search for strong public Wi-Fi networks to connect to, and this would override your phone’s mobile data. In this attempt, the Wi-Fi could also keep bouncing off different connections to test the quality of the internet.

You can try the process of turning your Wi-Fi off, restarting your phone, and restarting the router – if you have access to this. However, in cases where this would not work, we would be offering you options to go about solving this problem.

How to Solve this on an Android mobile phone:

If you use an android mobile phone, some of the ways to go about solving this problem are:

Method 1: Keep Wi-FI On During Sleep:

STEP 1: Navigate to “Settings” on your phone


A. Select the “Wi-Fi” option

  1. Select the “Advanced Settings” option.
  2. Under the Advanced Settings option, select the “Keep Wi-Fi ON during Sleep. “ This selection would generate three options: “Always,” “Only when plugged in,” or “Never.”
  3. Select “Always” from the generated options.

B. “Smart Network Switch”

  1. Navigate to “Settings” on your phone
  2. Select the “Wi-Fi” option.
  3. Select any of the options named “Wi-Fi Assistant” or “Smart Network Switch” or “Auto Network Switch.”
  4. You can also select the “Advanced Settings” option and search for the options listed above.
  5. Switch any of the options named “Wi-Fi Assistant” or “Smart Network Switch” or “Auto Network Switch” off.
  1.  C. Forget The Wi-Fi network:
  1. Navigate to “Settings” on your phone.
  2. Select the “Wi-Fi” option.
  3. Select the “forget network” option.
  4. This approach will reset the Wi-Fi settings, after which you can then proceed to reconnect to the network with the appropriate authentication.

How To Solve This on An iPhone:

STEP 1: Ensure That Your iPhone Is Within The Range Of The “Network Range.”

A. Enable The “Auto-Join” For Your Wi-Fi Network:

    1. Navigate to “Settings” on your phone
    2. Select the “Wi-Fi” option
    3. Select the information mark (i)next to the Wi-Fi network name
    4. Turn on the option to enable “ auto-join.”

B. Reset Network Settings: 

  1. Navigate to “Settings” on your phone
  2. Select the “General” option.
  3. Select “Reset” at the bottom.
  4. Select “Reset Network Settings”
  5. If prompted for a passcode, please provide this and select “Reset Network Settings.”
  6. Wait for the restart and reset process to be completed, after which you can attempt to connect to the network



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