SOLVED! - Droid Turbo 2 Won’t Connect To Computer

If your Droid Turbo 2 won’t connect to computer, there is a good chance that the USB cable is the root of the problem. The best solution is to pick up a new cable, use it to connect the Motorola phone to the computer and see how things turn out. Besides that, you could restart, modify the USB configuration, update driver and boot into Safe Mode. Read to the end to be able to establish connection between your Droid Turbo 2 and the computer. 

What Must Be Done

Pick Up A New Cable

Quite a few factors affect the stability of the connection between Droid Turbo 2 and computers but few match the cable in terms of influence. If you own a good cable, you could connect the Motorola phone to your computer at will. On the other hand, if the cable is in poor condition,  it’s impossible to establish connection. Hence, in the case that your Droid Turbo 2 won’t connect to computer, get your hands on a new cable. 

Note: If your computer contains several USB ports, switch to another port before replacing the cable. On occasions, it’s the port that impairs connection, not the cable. For instance, if the port is too dirty, contact between the port and the cable may be inconsistent which results in disruption. All you have to do to restore consistency is to use a cotton swab to clean the port. 

Restart 

  • Step 1: Unplug your phone from your computer to sever the connection. 
  • Step 2: On your phone, press and hold the Power button then tap Power Off. 
  • Step 3: Wait for a minute then press and hold the Power button to turn on your phone. 
  • Step 4: Connect your phone to your computer. 

Modify The USB Configuration

  • Step 1: Make sure that your phone is securely connected to your computer. 
  • Step 2: On your phone, swipe down and hit the cog icon to open Settings.
  • Step 3: Scroll down, press About phone and tap Build Number seven times.
  • Step 4: Back out to Settings, select Developer Options and choose Select USB Configuration.
  • Step 5: Click Charging, wait for a minute, pick Select USB Configuration again and pick MTP (Media Transfer Protocol). After you finish, determine whether the issue persists. 

Update Driver 

  • Step 1: On your computer, launch the web browser and visit Motorola’s official website.
  • Step 2: Download the latest USB driver available. A couple of versions exist so remember to get the one that matches the operating system of your computer. 
  • Step 3: Right-click the downloaded setup, pick Run as administrator and follow on-screen instructions.
  • Step 4: Restart your computer the moment the process completes.
  • Step 5: When the screen comes back on, connect the Motorola phone to the computer and witness the result. 

Boot Into Safe Mode

  • Step 1: On your phone, press and hold the Power button.
  • Step 2: Press and hold Power off.
  • Step 3: When a Reboot into Safe Mode message appears, tap OK and allow the device to restart. Proceed to connect your phone to the computer then see how things turn out. 

FAQs

How do I pair my Motorola Droid Turbo 2 with another device using Bluetooth? 

  • Step 1: On the Start screen, select the Menu icon, scroll down and choose Settings. 
  • Step 2: Hit Bluetooth option then toggle on its switch. 
  • Step 3: A list of Bluetooth-enabled devices in the vicinity should appear so select the device you want to pair with, verify the code and choose Pair. Sometimes, you must enter the PIN code of the chosen Bluetooth device then hit Pair.

Note: For optimal stability, see to it that pairing devices have enough battery. Also, pairing devices must not be connected to other devices. 

What must be done to transfer pictures from Droid Turbo 2 to computers? 

Windows 

  • Step 1: Connect your phone to your computer using a USB cable
  • Step 2: Choose your Droid Turbo 2 on the desktop when the notification pops up then select Open device to view files. 
  • Step 3: Hit Internal storage to move your pictures from Droid Turbo 2 to your PC. Feel free to move/copy and paste your pictures on your phone to the preferable location on your computer.  

Mac

  • Step 1: Connect your phone to your computer using a USB cable
  • Step 2: If the iCloud Photo Library screen appears, hit Not now. 
  • Step 3: Select pictures you want to transfer then choose Import All New Photos on the top right of the screen. 

Is there a way to change Network Mode on Droid Turbo 2? 

  • Step 1: On the Start screen, select the Menu icon, scroll down and choose Settings. 
  • Step 2: Select More under the Wireless & Networks section, choose Mobile networks and hit Preferred Network Type
  • Step 3: Tick your desired network mode.

Leave a Comment