SOLVED! Brother ControlCenter3 Windows 10

Via Brother ControlCenter3, Windows users could effectively and efficiently manage Brother devices ranging from printers to scanners. Featuring a user-friendly interface, the Brother utility reduces the time it takes to perform a wide range of operations. Nonetheless, it’s not uncommon for Brother ControlCenter3 to act up out of the blue and complicate the working schedule of people. In the case that you have difficulty using Brother ControlCenter3 Windows 10, you should find this article useful. 

Brother ControlCenter3 Won’t Work: Analysis

All in all, there was a spike in the number of complaints regarding ControlCenter3 following the end of support for Adobe Flash Player. For your information, Adobe ended support for Flash on December 31, 2020 and from January 12, 2021, it will block Flash content from running in Flash Player. Since the Modern interface of Brother ControlCenter3 runs on Adobe Flash, it naturally runs into problems. 

How To Control Brother Devices On Windows 10

Once it comes to Brother ControlCenter3 Windows 10 not working, people have two choices: switch to the classic interface or get an alternative utility from Microsoft Store.

Switch To Classic Interface

If Brother ControlCenter3 on your PC is using the Modern interface, you must switch to the Classic one to continue using it. To make the switch, go through the steps down below”

  • Step 1: Navigate to the system tray, right-click the CC3 icon and pick Exit.
  • Step 2: Go to This PC/(My) Computer then open your local disk drive.
  • Step 3: Go to Program Files (x86) > Brother > ControlCenter3 > Skin.
  • Step 4: Right-click the ModernStyle folder and select Cut.
  • Step 5: Return to ControlCenter3, right-click an empty space then choose Paste.
  • Step 6: Restart the PC.
  • Step 7: When the screen comes back on, open ControlCenter3 and see if the Classic interface is on.

Note: If you have a hard time relocating the ModernStyle folder, you could use a batch file to force CC3 to switch to the Classic interface. 

  • Step 1: Navigate to the system tray, right-click the CC3 icon and pick Exit.
  • Step 2: Download the batch file from Brother’s website.
  • Step 3: Open ChangeSkinToClassic.exe then let it run in the background.
  • Step 4: Go to Start > Brothers > Brothers Utilities > Scan > ControlCenter3.
  • Step 5: Navigate to the system tray, right-click the CC3 icon and pick Open.

Download And Install An Alternative Utility

Don’t want to keep using Brother ControlCenter3 Windows 10 but still need something to manage your Brother devices? Then it’s strongly recommended that you look for an alternative utility on Store.

  • Step 1: Look to the taskbar, find the Microsoft Store icon and hit it.
  • Step 2: Search for a utility that helps you handle printers. Scammers, …
  • Step 3: Download and install the utility you want to use then restart the PC.

How Do I Get Brother ControlCenter3?

  • Step 1: Launch your browser then go to Brother’s website.
  • Step 2: Go to Downloads > Product Category > Product Series > Model Name.
  • Step 3: Select your operating system version and choose search.
  • Step 4: Pick ControlCenter3 and follow on-screen instructions.
  • Step 5: Launch ControlCenter3.

What Must Be Done To Dismiss The “Flash Player Installation Was Not Successful” Message?

  • Step 1: Download Adobe Flash Player uninstaller.
  • Step 2: Close all programs that need Flash to run then double-click the uninstaller to run it.
  • Step 3: Follow the on-screen instructions.
  • Step 4: Press Windows + R to open Run, type C:\Windows\system32\Macromed\Flash and click OK.
  • Step 5: Press Ctrl + A then press Delete to get rid of everything. 
  • Step 6: Open Run again then repeat the process with C:\Windows\SysWOW64\Macromed\Flash, %appdata%\Adobe\Flash Player and %appdata%\Macromedia\Flash Player.
  • Step 7: Restart the PC and see how things turn out.

What Is Adobe Flash Player?

Adobe Flash Player is software that allows people to view multimedia contents, run Internet apps and so on. Since Adobe has terminated support for Adobe Flash Player, Winowsers users can lo longer access Flash content through it. 

How Do I Configure ControlCenter3 Scan To Email Button?

  • Step 1: Go to Start > All programs > Brother > ControlCenter3 to launch the ControlCenter3.
  • Step 2: Navigate to the system tray, right-click the CC3 icon and pick Open.
  • Step 3: Go to Configuration > Scan > E-mail
  • Step 4: On the configuration window click on the Software Button tab or the Device Button tap depending on the button you would like to configure.
  • Step 5: Click the drop-down button below E-mail Application and select your preferred email client.
  • Step 6: Click the drop-down button below File Type and choose your prefered file format.
  • Step 7: Check the box to the left of “Show Scanner Interface”
  • Step 8: Set the Resolution, Scan Type, Document Size, Brightness, and Contrast according to your preference.
  • Step 9: Click OK and Exit Configuration window.

What Must Be Done To Use Brother Machine’s Scan Key?

  • Step 1: Go to Start > All programs > Brother > ControlCenter3 to launch the ControlCenter3.
  • Step 2: Insert the document you want to scan in the Automatic Document Feeder or the scanner Flatbed depending on the model you are using.
  • Step 3: Click on Scan > E-Mail > OK.
  • Step 4: To initiate the scan click on (Black/Color) Start.
  • Step 5:  Confirm that an attachment of the scanned document opens on your email program once  the scan is complete. 

How To Fix “ Paper Jam Tray” Error On Brother Printer?

  • Step 1: Remove the paper tray from the DCP.
  • Step 2: Remove the jammed paper from the paper tray.
  • Step 3: Open the front cover and pull out the toner cartridge assembly and drum unit.
  • Step 4: If unable to pull out the toner cartridge assembly and drum unit, gently lift the scanner cover and remove the jammed paper from the output tray using both your hands.
  • Step 5: Insert the toner cartridge assembly and drum unit into the DCP and close the front cover.
  • Step 6: Insert paper tray in DCP and create a test copy to confirm that the issue is fixed.


  • Restart your PC at least once if it acts up.
  • Keep your computer up-to-date.
  • Avoid using unsupported applications.

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